Children's Online Privacy Protection
TINGWO does not knowingly collect Personal Information from users who are under 18 years of age.
Information Recorded and Use
Account Usage Details
Your Account Usage Details such as time, frequency, duration and pattern of use, features used and the amount of audio minutes used will be recorded by us in order to enhance your experience of the services and to help us provide you the best possible service.
Contents of your Account
We store and maintain contents passed to us while using the services in your Account at our facilities in Switzerland or any other country. Use of TINGWO Services signifies your consent to such transfer of your data outside of your country. We assure you that the contents of your Account will not be disclosed to anyone. We also do not process the contents of your Account for serving targeted advertisements, unless you have subscribed for one of our Free services which explicitly include advertising.
In case of services requiring payment, we request credit card or other payment Account information, which will be used solely for processing payments. Your Financial Information will not be stored by us except for the name and address of the card holder and the last four digits of the Credit Card number. Subject to your prior consent and where necessary for processing future payments, your Financial Information will be stored in SSL(secure socket layer) encrypted form on secure servers of our reputed Payment Gateway Service Provider who is beholden to treating your sensitive information in accordance with this privacy statement.
We use the Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system and other visitor details collected in our log files to analyze the trends, administer the website, track visitor's movements and to improve our website.
Particularly, we may use DoubleClick remarketing pixel; you may deactivate DoubleClick cookies from here:
Links from our website
With whom we share Information
We will obtain your prior specific consent before we share or disclose your personal information to any person outside TINGWO. We may share generic aggregated demographic information not linked to any Personal Information regarding visitors and users with our business partners and advertisers. Please be aware that as an Internet Service Provider, laws in various jurisdictions in which we operate may obligate us to disclose user information and the contents of the Accounts to the local law enforcement authorities under specifically defined circumstances such as when complying with a formal request in a civil suit, court order, or subpoena. We reserve the right to disclose information to our services providers -to the extent necessary for them to provide their services- as well as law enforcement where necessary for protecting the safety of our users, employees, or the general public as we deem appropriate in our sole and absolute discretion.
How secure is your Information
We adopt industry appropriate data collection, storage and processing practices and security measures, as well as physical security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information, username, password, transaction information and data stored in your Account. Access to your name and email address is restricted to our employees who need to know such information in connection with our services and are bound by confidentiality obligations.
Your Choice in Information Use
Accessing, Updating and Removing Personal Information
We provide users with access to their personal information. Users may correct, update or remove any such personal information either by accessing their TINGWO Account or by contacting TINGWO Customer Support Services. Such changes may take up to 48 hours to take effect. We respond to all enquiries within 30 days.
Notification of Changes
Blogs and forums
We may provide the capacity for users to post information in blogs and forums throughout the site while sharing information in a public space. This information is publicly available to all users of these forums and visitors to TINGWO. We require registration to publish information, but given the public nature of both platforms, any personal information disclosed within these forums may be used to contact users with unsolicited messages. We encourage users to be cautious in disclosure of personal information in public forums as TINGWO is not responsible for the personal information users elect to disclose. TINGWO may also supports third party widgets on the site that allow users to share articles and other information on different platforms. These widgets do not collect, or store any personal information from users on the site and simply act as a bridge for your convenience in sharing information.